ljl3 Privacy Policy

ljl3 ("we," "us," or "our") operates the ljl3 online gaming platform (the "Platform"), which provides online casino games, sports betting, and related services to registered players in the Philippines. As part of operating the Platform, ljl3 collects and processes personal data about our players and website visitors.

This Privacy Policy describes the types of personal data we collect, the purposes for which we use it, the circumstances under which we may share it with third parties, and the rights you have in relation to your personal data. This Policy applies to all users of the ljl3 Platform, including registered players, prospective players, and visitors to our website.

ljl3 is committed to protecting the privacy and security of your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as well as other applicable Philippine laws and regulations governing data protection and online gaming.

This Privacy Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, which together form the complete agreement governing your use of the ljl3 Platform.

ljl3 collects the following categories of personal data from players and website visitors:

ljl3 does not intentionally collect sensitive personal data beyond what is required for identity verification and regulatory compliance. Where sensitive data is collected, it is handled with additional safeguards appropriate to its sensitivity.

ljl3 collects personal data through the following means:

• Direct Interactions: When you register for an account, complete identity verification, make a deposit or withdrawal, contact customer support, or participate in promotions, you provide personal data directly to ljl3.
• Automated Technologies: When you access and use the ljl3 Platform, we automatically collect technical and usage data through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, device identifiers, browser type, and browsing behavior on the Platform.
• Third-Party Sources: ljl3 may receive personal data about you from third-party sources, including payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank, identity verification service providers, fraud prevention agencies, and regulatory authorities where required by law.
• KYC Verification: During the identity verification process, you may be required to submit copies of government-issued identification documents, proof of address, and proof of payment method ownership. These documents are processed securely and retained only for as long as required by applicable law.

ljl3 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your ljl3 player account, including processing your registration, verifying your identity, and managing your account settings and preferences.
• Service Delivery: To provide you with access to the games, betting services, promotions, and other features available on the ljl3 Platform.
• Payment Processing: To process deposits and withdrawals, verify payment method ownership, and maintain accurate financial records of all transactions conducted through your account.
• Regulatory Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, know-your-customer (KYC) requirements, and responsible gaming obligations.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other illegal or prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming behavior, identify potential problem gambling patterns, and administer responsible gaming tools such as deposit limits, session limits, and self-exclusion.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance related to your use of the Platform.
• Communications: To send you account-related notifications, transaction confirmations, security alerts, and, where you have consented, promotional communications about ljl3 offers and new features.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the ljl3 Platform.

ljl3 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and ljl3, including account registration, service delivery, and payment processing.
• Legal Obligation: Processing is required to comply with applicable legal and regulatory obligations, including AML laws, KYC requirements, and gaming regulations applicable in the Philippines.
• Legitimate Interests: Processing is necessary for ljl3's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, provided these interests are not overridden by your rights and interests.
• Consent: Where ljl3 relies on your consent as the legal basis for processing, such as for sending promotional communications, you have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

ljl3 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• Payment Service Providers: We share financial data with payment processors including GCash, PayMaya, BPI, BDO, and Metrobank to facilitate deposits and withdrawals from your ljl3 account.
• Identity Verification Providers: We share identity data with third-party KYC and identity verification service providers to verify your age, identity, and eligibility to use the Platform.
• Fraud Prevention and AML Services: We may share data with fraud detection agencies and AML compliance service providers to detect and prevent illegal activity on the Platform.
• Technology and Infrastructure Providers: We share data with cloud hosting, data storage, and technology service providers who support the operation of the ljl3 Platform. These providers are contractually bound to process data only on our instructions and to maintain appropriate security standards.
• Regulatory and Law Enforcement Authorities: We may disclose personal data to regulatory bodies, law enforcement agencies, or other government authorities where required to do so by applicable law, court order, or regulatory direction.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of ljl3's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any changes to this Privacy Policy that may result.

All third parties with whom ljl3 shares personal data are required to maintain appropriate technical and organizational security measures and to process your data only for the purposes for which it was shared.

ljl3 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security and fraud prevention measures. The following types of cookies are used on the ljl3 Platform:

• Essential Cookies: These cookies are strictly necessary for the Platform to function correctly. They enable core features such as user authentication, session management, and security. These cookies cannot be disabled without affecting Platform functionality.
• Analytics Cookies: These cookies help us understand how players interact with the Platform by collecting aggregated, anonymized usage data. This information is used to improve Platform performance and user experience.
• Functional Cookies: These cookies remember your preferences and settings, such as your preferred language and display options, to provide a more personalized experience on the Platform.
• Security Cookies: These cookies support our fraud detection and prevention systems by helping us identify unusual or suspicious activity on the Platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ljl3 Platform. For more information on managing cookies, refer to your browser's help documentation.

ljl3 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

The following general retention periods apply to the main categories of personal data held by ljl3:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with applicable AML and gaming regulatory requirements.
• Financial Transaction Data: Retained for a minimum of five (5) years from the date of each transaction, as required by applicable financial regulations.
• Gaming History: Retained for a minimum of three (3) years from the date of each gaming session, for dispute resolution and regulatory compliance purposes.
• Customer Support Communications: Retained for a minimum of two (2) years from the date of the last communication, for quality assurance and dispute resolution purposes.
• Technical and Usage Data: Retained for up to twelve (12) months from the date of collection, unless a longer retention period is required for security or fraud investigation purposes.

When personal data is no longer required for the purposes for which it was collected and no legal obligation requires its continued retention, ljl3 will securely delete or anonymize the data.

ljl3 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the ljl3 Platform is encrypted using industry-standard SSL/TLS protocols.
• Access Controls: Access to personal data is restricted to authorized ljl3 personnel and service providers who require access to perform their job functions. All access is logged and monitored.
• Secure Data Storage: Personal data is stored on secure servers with appropriate physical and logical access controls. Financial data and identity documents are stored with additional encryption at rest.
• Regular Security Assessments: ljl3 conducts regular security assessments and vulnerability testing to identify and address potential security risks to the Platform and the data it holds.
• Incident Response: ljl3 maintains an incident response plan to address data security breaches promptly. In the event of a breach that is likely to result in a risk to your rights and freedoms, ljl3 will notify you and the relevant regulatory authorities as required by applicable law.

Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights in relation to your personal data held by ljl3:

• Right to Access: You have the right to request a copy of the personal data that ljl3 holds about you, along with information about how it is being used.
• Right to Correction: You have the right to request that ljl3 correct any inaccurate or incomplete personal data held about you.
• Right to Erasure: You have the right to request that ljl3 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to ljl3's legal and regulatory retention obligations.
• Right to Object: You have the right to object to the processing of your personal data where ljl3 relies on legitimate interests as the legal basis for processing, or where your data is used for direct marketing purposes.
• Right to Data Portability: You have the right to receive a copy of the personal data you have provided to ljl3 in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where ljl3 processes your personal data on the basis of your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that ljl3 has not handled your personal data in accordance with applicable data protection law.

To exercise any of the rights described above, please contact ljl3's customer support team. We will respond to all legitimate requests within a reasonable timeframe and in accordance with applicable legal requirements. We may need to verify your identity before processing your request.

The ljl3 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. ljl3 does not knowingly collect personal data from individuals under the age of 21.

If ljl3 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any winnings accumulated by an underage player will be forfeited.

If you are a parent or guardian and believe that your child has registered for a ljl3 account or provided personal data to ljl3, please contact our customer support team immediately so that we can take appropriate action.

The ljl3 Platform may contain links to third-party websites or services that are not operated by ljl3. This Privacy Policy applies only to the ljl3 Platform and does not extend to any third-party websites or services that you may access through links on the Platform.

ljl3 has no control over and accepts no responsibility for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit before providing any personal data to those sites.

ljl3 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

When material changes are made to this Privacy Policy, ljl3 will notify registered players through one or more of the following methods: a prominent notice on the Platform, an email notification to your registered email address, or an in-platform notification. We encourage you to review this Privacy Policy periodically to stay informed about how ljl3 protects your personal data.

Your continued use of the ljl3 Platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated Privacy Policy, you must stop using the Platform and may request account closure by contacting our customer support team.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ljl3 handles your personal data, please contact our Data Privacy team through our customer support channels. Our support team is available 24 hours a day, 7 days a week via live chat on the Platform.

For formal data subject requests, including requests to access, correct, or delete your personal data, please contact us in writing via the support email address displayed in the footer of this page. Please include your registered username, a description of your request, and any relevant details to help us process your request efficiently.